FAQ's

What are the shipping and delivery times?

Many of our products ship directly from multiple warehouses as soon as the order is processed. If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone. Delivery times to the contiguous US usually take 2-6 business days, depending on product availability and prior orders.
How can I track my package?

Once your package has been shipped, you will be provided with a tracking number. You can track your package using the shipping company’s website with your tracking number.
What happens if the estimated delivery time passed and I still did not receive my order?

Please contact us with your order number ASAP so that we can check status and expedite the delivery process. You can email us at al@fiorellomotorsports.com or melissa@fiorellomotorsports.com.
What do I do if my product arrived damaged?

If you receive damaged merchandise, please take a picture of the damaged item as well as the box / packing material and email to us at al@fiorellomotorsports.com & melissa@fiorellomotorsports.com right away. We will review the photos and contact you with next steps. Damaged goods must be reported within 48 hours of receiving your order.
Can I return my product for a refund?

In certain cases you can return your product for a refund. Item must be unused / new in box and may be subject to a 25% restocking fee. Please refer to our return/refund policy. Please contact us directly to discuss at al@fiorellomotorsports.com and melissa@fiorellomotorsports.com.